Frequently Asked Questions
Can't you just move my money for me?
We wish we could! TSP does not allow 3rd parties to access employees accounts. Lots of people have asked us to take their username and password and just move their money. Much as we would like to make life easier for people, you have to be the one to pull the trigger on moving money between the funds.
What is your refund policy?
How is Grow My TSP different from the L funds?
You will normally receive 2-4 email and/or text alerts per month as part of your paid subscription. You may receive other transactional communications based on your requests or actions you take on our site under your account profile (Example: change CC info, update email, password, or username).
Even though unlimited texting has become more common, some users may have to pay a small fee to their cell provider to receive text messages. The wireless carrier may charge you fees, based on your cell plan, to receive our text messages.